Want to show your potential clients that you like to look ahead of youand see possibilities off in the distance where others may not notice them
Ordering is easy,we help you every step of the way...
Need a sample? We can offer you one! If you want a product sample before placing the order, we will be glad to send you a good sample immedia tely so that you can check it out to make sure if it makes you satisfied.
FREE art assistance available for you. If you have problems in designing or beautifying the customized product, we will offer you the best art assi stance. All you need to do is just to give us the image or words you require for the product and we will de sign and print them for you!
Careful, professional service for your order. We have a professional team of customer service that offer you the best experience of dealing with Explor ecn. With professional customer service and art assistance staff working hard to make your order perfect, you will feel like they are members of your own company that can help you in every aspect.
Need sourcing in hurry ? As you all know, we are a promotional product dealer in China which means we have the most sources of s uppliers and factories in the world so that we are able to make your order into reality in the shortest time!
Immediate response to your request! We know time is money, do not hesitate to contact us with phone, e-mail or live chat, we will make immed iate response to your question in no time!
Give us an opportunity! We will greatly appreciate that you come to us to purchase various kinds of?promotional products?custom products?and?advertising products. We can be sure that you will get the greatest price and service from us because we have advantages that other companies do not have which is one-stop service. Besides, as a c ustomer of ExploreCN, you will enjoy the best customer service, free art assistance, fast responding to yo ur inquiry, good product quality and ideal experience of shopping online!
Customer First Service First
Customer First Service First
1.What is your MOQ ? Usually our MOQ is 800pcs. But we accept lower quantity for your trial order. Please feel free to tell us how many pieces you need, we will calculate the cost correspondingly, hoping you can place large orders after checking quality of our products and know our service.
2.Can I get samples? Sure. We usually provide existing sample for free. But a little sample charge for custom designs. Sample charge is refundable when order is up to certain quantity. We usually send samples by FEDEX,UPS,TNT or DHL. If you have carrier account, it will be fine to ship with your account, if not, you can pay the freight charge to our paypal, we will ship with our account. It takes about 3-5days to reach you, subject where you are.
3.How long is the sample lead time? For existing samples, it takes 2-3days. They are free. If you want your own designs, it takes5-7days, subject to your designs whether they need new printing screen, etc. Anyway, we will response fast to your request.
4.How long is the production lead time? It takes 12-20 days for MOQ. We have large production capacity, which can ensure fast delivery time even for large quantity.
5.How much is the freight charge? To save cost for you and in order that you can get goods earlier, we suggest to deliver by express for small quantity, such as 1000pcs disposable poncho ,10,000pcs of bracelets, 2000pcs phone cases, etc. They are not heavy, if shipped by express, it takes 3-5 days to reach, but freight charge is not higher than that by sea. For large quantity, we suggest to deliver by sea. Trade terms can be FOB Shanghai/Ningbo or CIF your port, in some countries, our forwarder can dispatch the goods to your door, which is more convenient for you.
6.What format of the file do you need if I want my own design? We have our own designer. So you can provide JPG, AI,cdr or PDF, etc. We will draw artwork for mold or printing screen for your final confirmation based on technique.
7.How many colors are available? We match colors with Pantone Matching System. So you can just tell us the pantone color code you need. We will match the colors. Or we will recommend some popular colors to you.
8.Which kinds of certificate would you have? CE, ROHS, SGS, REACH. All watches is lead, cadmium & nickel free which can meet European & USA standard.